ABOUT US: WHY WORK WITH US

Our philosophy is simple: Create memorable and truly unique experiences for our clients to cherish, enjoy and be proud of.

We are an award-winning dedicated destination management company (DMC) specialising in planning & organising destination programs and events in Northern England, North Wales & Scotland. We are a compact, flexible company with offices in Liverpool & Newcastle upon Tyne offering a passion for quality, flair for the creative and excellent knowledge of our regions.

One thing about us is clear: Your business is our business - expert advice, excellent customer service & carefully designed programs for you, your clients & fellow travellers. We believe in bringing you the best of our regions, through creative programmes, special experiences, the best local knowledge and professional support. We pride ourselves on the dedication & personalised service we provide to each of our customers.

We can design a custom programme from initial concept idea - all based on you and your clients objectives through to a fully bespoke, itemised & costed programme. And one more thing about us - we care. About you, your business and your requirements.

We operate in several capacities across our region, planning tours & experiences, running tour operations in Liverpool and Newcastle, providing tourism consulting and solutions for the hotel & convention bureaus in major Northern cities. Take a look at our brands.

AWARD-WINNING SERVICES

We are proud to be given recognition for the work we do - we believe it’s all down to doing what we do best: putting together a wonderful range of tours coupled with excellent & highly personal customer service.

The awards we have achieved over time reflect our commitment to you, our guest & customer, as well as the passion each member of our team has for world class tours & services in Northern England, Scotland &  North Wales.

BOOK WITH CONFIDENCE

At Experience North DMC, we are passionate and committed to providing the best to our guests for their lifetime experience. It’s our flexibility, expertise and personalized, services that separates us from the others. We’re there for you, no matter what stage of the travel planning process you’re in. We design the destination as per your requirements.

We understand that travel is one of the ultimate joys of life. That’s why we want to reassure you – no matter when you wish to travel or where, you can book a trip with us in complete confidence.

When you travel with us, you have the following benefits.

• A dedicated Trip Coordinator who will manage logistics before, during and after your travel giving you a completely seamless, hassle-free experience
• Local teams who continuously stay up to date with news and events so that we can offer the latest, most reliable advice and unique, authentic experiences to you
• Excellent hotels that we’ve personally visited
• Stringent health and safety measures implemented during your trip
• Complete financial benefits incl. no hidden costs

PROTECTING THE WORLD WE LIVE IN THROUGH OUR GREEN VISITOR CHARTER

We work close with many organisations within Northern England, Wales and Scotland and have a direct contact with all the attractions, venues, people we work with so we can create a more bespoke experience for our guests.

During our tours, we generally emphasise the use of local hotels, restaurants and produce whereever possible and believe in making a difference to the local economy. We love the regions we specialise in, therefore we feel it is our duty to protect these and ensure local people benefit.

In our office we adhere to the overall approach of reusing, recycling and reducing the usage of printed paper, packaging, water and electricity.

We are committed to bringing you closer to fine food that is locally sourced. Where possible, use only regionally owned coach and minibus operators for our tours.

Since 2020 we have partnered with the brilliant guys at Ecologi to become a Climate Positive Workforce - this means that every employee at Experience North offsets their total carbon emissions. We also plant trees on a monthly basis and take part in several reforestation projects around the globe. You can make an impact by adding to our forest right here on our Ecologi page.

We have also created our Green Visitor Charter for our visitors and clients to understand what we do as a business but also what you can do when travelling into Northern England, Wales and Scotland with us. The main topics include:

• transparency in our business operations to be more environmentally friendly
• becoming a green tourism business
• what you can do: reuse, recycle, refillable water bottles, support local business and respectful behaviour of the natural habitats