OUR PROTOCOLS FOR A NEW NORMAL
As it has always been, the health & safety of our guests and team members remains our highest priority. We are doing everything we can to ensure you travel safety and provide maximum flexibility as the situation around Covid-19 continues to evolve. We have officially been given the green light and Good to Go accreditation by Visit Britain & Visit England so we can now operate safely keeping you & our team healthy throughout. WE have a detailed plan to do so, issued below:
Covid-19 & General Virus Spreading Prevention
This document has been compiled by Experience North Ltd as a working document and transparent reference point for our customers, staff, directors, suppliers & authorities to disclose and demonstrate awareness, procedure, principles and action.
Experience North Ltd recognises their responsibility to ensure that staff & suppliers (as well as guests) comply with health & safety legislation and maximise the safety of our clients & staff in relation to Covid-19.
In brief, we are making sure that all vehicles are cleaned to the highest standards, that all staff are trained (and re-trained when emerging or evolving information determines) and are provided with the right knowledge and equipment to carry out their duties effectively. Our new protocols to keep you healthy during our tours include (full details available below):
- flexible booking options
- self-check checklist before you travel
- full sanitation/cleaning of all our vehicles used
- social distancing rules & guidelines for walking tours
- Visor equipment for our guides (to keep you safe but also be able to see the smiles on our guides’ faces)
- complete staff & guide training to implement new protocols
The result is a sanitised attraction but certainly not a sanitised experience! You are here to enjoy our fabulous regions, discover new places & experience an authentic destination. We believe that our new introductions to hygiene/cleaning will allow you to enjoy your visit to the max.