Newcastle Clean Air Zone Explained

Tyne Quayside, Newcastle

Launching on 30 January 2023, the Clean Air Zone (CAZ) will cover most of the city centre.

Private cars will be exempt but older taxis will be charged £12.50 per day and non-compliant lorries, buses and coaches will have to pay £50 each day.

Under the CAZ, only some older, more polluting commercial vehicles will be subject to daily fees to drive into Newcastle city centre.

It is important to know that coaches which are non-compliant, will be required to pay a new £50-a-day tolls. Non-compliant smaller mini coaches and taxis will be charged £12.50 per day.

Here is how to check whether your vehicles need to pay the toll:

Petrol vans and taxis that meet ‘Euro 4’ standards are exempt, as are ‘Euro 6’ diesels, so it is important to check what class your vehicle is in. All HGVs, buses and coaches must be of ‘Euro 6’ standard to avoid the toll.

Newcastle and Gateshead councils say that, as a general rule, the following vehicles should meet the minimum standard, therefore be exempt from tolls:

  • Taxis – Diesels registered after September 2015, petrol cars registered after 2005;
  • Vans – Diesels registered after September 2016, petrol after January 2006;
  • HGVs, buses and coaches registered after 2014.

The first set of tolls will begin on January 30, 2023 and will apply only to taxis, private hire vehicles, buses, coaches and HGVs. Vans and light goods vehicles will not face charges until July 2023, with extra time having been afforded due to a national shortage of vans making it harder for people to upgrade to newer, cleaner models.

The toll zone is in Newcastle city centre only, including the routes in over the Tyne, Swing, High Level and Redheugh bridges. Earlier versions of the plans included a much larger CAZ that would have also included parts of Gateshead, a stretch of the Coast Road, and up to Gosforth, but the scheme was scaled back. Councils also ditched the idea of halving the number of lanes on the Tyne Bridge in order to deter car journeys.

Once the charges begin on January 30, 2023, affected drivers will be able to pay online via the Government website. You will also be able to pay using an online contact form or by calling a hotline on 0300 029 888, open from Monday to Friday 8am to 7pm and Saturday 8am to 2pm. Taxi owners licenced by Newcastle, Gateshead, or North Tyneside councils can also apply for a seven-day permit at a cost of £50, instead of the standard charge of £12.50 per day.

Once the charges launch, drivers will be able to pay up to six days before their journey or six days after. Payments cannot be made before January 30, 2023.

Exemptions include:

  • Disabled tax class or disabled passenger tax class;
  • Certain types of agricultural vehicles;
  • Historic vehicles;
  • Military vehicles;
  • Ultra low emission vehicles;
  • Vehicles retrofitted with technology accredited by the Clean Vehicle Retrofit Accreditation Scheme (CVRAS);
  • Specialist agricultural and similar vehicles such as tractors, gritters, snow ploughs, mowing machines digging machines, road-rollers, mobile cranes, mobile pumping vehicles and steam-powered vehicles.
  • Emergency services;
  • Showmen’s vehicles registered to the business of travelling showmen that have been specifically modified or constructed to be used to provide the performance and are permanently fitted with a special type of body or superstructure forming part of the equipment of the show, and are used solely by that person for the purposes of their business;
  • Non-commercial vintage buses aged between 20 and 39 years;
  • Vehicles awaiting replacement or retrofitting, where evidence is supplied that a compliant vehicle has been ordered or proof that the vehicle has been accepted for retrofitting by an approved supplier and is awaiting work to take place;
  • Taxis and private hire vehicles subject to an ongoing finance agreement;
  • Wheelchair accessible taxis/private hire vehicles;
  • Motor Caravans;
  • Community Transport Vehicles;
  • Vehicles registered to businesses located within the CAZ;
  • Emergency rail replacement buses and coaches;
  • Bus and HGV driver training vehicles;
  • Breakdown recovery vehicles;
  • Hybrid vehicles;
  • Taxis and vans belonging to people living within the CAZ.

You can check if your vehicle is compliant or not by entering your registration number at gov.uk/clean-air-zones.

We are officially Good to Go

Good To Go England

We have been given the Green Light by our official tourism authority Visit Britain & Visit England to restart all our tours & services for you!

We have gone through a rigorous process of creating new protocols, sanitation procedures & new health & safety details to keep you, our staff & suppliers safe.

We very much look forward to welcoming you all back to our beautiful North West, North East, North Wales & Scottish regions whenever you are ready!

Our new protocols to keep you healthy during our tours include:

  • flexible booking options
  • self-check checklist before you travel
  • full sanitisation/cleaning of all our vehicles used
  • social distancing rules
  • Visor equipment for our guides (to keep you safe but also be able to see the smiles on our guides’ faces)
  • complete staff & guide training to implement new protocols

The result is a sanitised attraction but certainly not a sanitised experience! You are here to enjoy our fabulous regions, discover new places & experience an authentic destination. We believe that our new introductions to hygiene/cleaning will allow you to enjoy your visit to the max.

Visit our site to discover what we can offer you on www.experiencenorthdmc.com!

Covid-19 Update (June 2020)

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We hope that all our friends, colleagues & clients past & present are remaining safe & healthy during the global Coronavirus (COVID-19) pandemic.

In the last months our small team have worked tirelessly in assisting our booked clients to make new arrangements. We would like to thank our clients who have shown both understanding and compassion as we have worked with you to reschedule your travel plans.

As of today, the UK is slowly reopening businesses, retail & some tourism sectors. We are back in our offices to take your enquiries & can’t wait to speak with you!

We politely ask that anyone who is scheduled to travel beyond the end of July 2020 to remain patient until we are in a position to contact you with further information on your booking arrangement. It is with great sadness that many of our clients are unable to take their trips as planned but we would like you to know that we look forward to welcoming you to Northern Britain as soon as this situation passes.

The safety & health of our guests are of paramount importance to us – we are implementing policies during all our tours & trips to keep you & our staff safe. As before, our focus is on quality and enriched experiences for you in an authentic and sustainable way. This position is strengthened by the outbreak in 2020 and, moving forward, plays an even stronger role in all tours we create for our customers. We are constantly updating our protocols following the health crisis in 2020 and will keep you informed throughout your enquiries and booking. Further information will follow.

Coronavirus (Covid-19) Update

coronavirus Information

A message from us (Paul & Alex):

We hope that all our friends, colleagues and clients past and present are staying safe and healthy following the rapid global developments with the Coronavirus (COVID-19) situation.

In the last weeks our small team have worked tirelessly in assisting our booked guests to make new arrangements and ensure safe rescheduling travel plans for the future. We would like to thank the vast majority of our guests who have shown both understanding and compassion as we have worked with you through extremely challenging and worrying times for everyone.

As of today (22 April 2020) the UK is still in lock-down; we are determined to uphold our service levels but we thank you for your patience if we take longer than usual to respond at this time.

We have now contacted all of our clients who were scheduled to travel throughout April & May 2020. We politely ask that anyone who is scheduled travel beyond the end of May 2020 to remain patient until we are in a position to contact you with further information on your booking.

It is with great sadness that many of our clients are unable to take their trips as planned but we would like you to know that we look forward to welcoming you to Northern Britain as soon as this situation passes.

For more information about the course please contact Paul Mullins on [email protected] or call 0151 334 84 29 / 07860 6810781

Guiding German Visitors Around the Region

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Experience North Ltd is offering fluent German speakers, passionate about travel, the opportunity to undertake workshops leading to paid work in the tourism industry in both Liverpool and Scotland.

A similar course ran in 2018 in Newcastle providing more German-speaking tour guides & managers to support the increase in German cruise visitors to the region. Anna Unger was one of them.

Anna has now lived in the UK for 12 years, a former tour guide in Munich, Anna is from Lake Constance in southern Germany. On arrival in the UK, Anna booked a private tour with one of the only German-speaking guides in North East England. Alex Jacobs had just completed his Blue Badge Guiding course and was setting up Northern Secrets Ltd at the time.

Now working alongside Paul Mullins as Experience North Ltd, in both the North West and North East as well as Scotland, Alex is looking to recruit more German-speaking guides & tour managers, just like Anna.

Why did the course appeal to you?

I’d worked as a guide in Germany and knew it was something I enjoyed, but it wasn’t easy to find a way into the industry in the UK. Training to be a Blue Badge Guide is quite expensive and there wasn’t going to be a course imminently, so I was very interested in training to work with cruise tourists when I heard about the Experience North Ltd series of workshops.

What did the course cover?

Everything you could need to know in terms of the basics was covered. There is essential theory, but it is also very practical. It really is learning on the job. The workshop has equipped me with the knowledge and tools to guide cruise passengers to many attractions and destinations. It is great as a refresher course for anyone who has guided in the past but also as an entry point into the tourism industry and guiding. A great way of testing out whether guiding is for you, before embarking on a course that requires much more personal investment, in terms of both time and money.

What did you expect to happen afterwards?

Alex was very honest about the expectations of work following the course. I was looking for flexible work that I could fit around my other commitments and I’ve been able to work approximately 100 days during my first year guiding for German tourists.

What kind of work have you undertaken?

Much of the work has been day trips for cruise passengers arriving at the Port of Tyne as well as mini-cruise groups of German guests arriving by DFDS ferry. Most of these trips go to Newcastle and Durham, but some have also taken me to Alnwick and Hadrian’s Wall. I’ve also hosted the guided Vera Tour, a partnership with Brit Movie Tours and Experience North Ltd, which take in more than 10 locations in North East England that feature in episodes of the iconic TV crime drama series

What has been your favourite experience guiding in North East England?

The Prosecco picnic that a 60th birthday party enjoyed on one of the Vera tours I hosted is a favourite. The whole coach thoroughly enjoyed themselves celebrating and singing alongside the party who came fully prepared in their own t-shirts, hats and food with fizz. Locals discovered so much about their own area, and overseas tourists certainly experienced the infamous northeast welcome.

What benefit has the course been to you?

Guiding is so much fun, it’s different every day and enables me to meet lots of new different people. As well as providing me with the opportunity to work flexibly in an industry and location that I love, it has also given me enough experience, confidence, skills and knowledge to go ahead and train to become a Blue Badge Guide (this should be, and hopefully successfully, completed by mid 2021). There is always a shortage of guides with additional language skills so I’d whole-heartedly encourage anyone who can speak fluent German and loves to talk to people and travel to think about taking advantage of these training opportunities.

Courses will run in Scotland and Liverpool in March 2020.

For more information about the course please contact Paul Mullins on [email protected] or call 0151 334 84 29 / 07860 6810781