We have a fantastic new partnership to announce today! We are working with the fabulous hop on hop off sightseeing bus company City Explorer Liverpool and could not be more excited!
What this means is that we can combine our Vox City Walks (hop on hop off sightseeing walking tours) with City Explorer Liverpool to create combined hop on hop off experiences for guests on foot and wishing to hop on (or off) the sightseeing bus! You can book these here on our website!
The combined tickets include:
24 hour hop on hop off Liverpool City Explorer plus 24h Vox City Walks Liverpool experience including 2 guided circuits, 4 self-guided walks and a 24h pass for the city centre sightseeing bus
48 hour hop on hop off Liverpool City Explorer AND Beatles Explorer plus 48 hours Vox City Walks Liverpool experience including 2 guided circuits, 4 self-guided walks. The bus route includes the city centre but also easy access to the suburbs for Penny Lane and Strawberry Field
72 hour ultimate experience to include all City Explorer Liverpool busses (city centre, Beatles and Anfield Explorer) and gives you access to all walking routes for 72 hours, too – there are no excuses now not to explore to the max!
We are super pumped and can’t wait to share with you our latest tour from Newcastle Tour Company!
The Newcastle True Crime Tour (bookable from today!) takes you on an evening walking tour of Newcastle dark side! Explore historic tales of crime, murder and intrigue in some of the city’s most famous places such as the architectural gems of Grainger Town, old Newcastle and the castle areas, the historic Quayside and some hidden gems along the way!
Your tour is hosted by one of our great storytellers and will take you on an exploration of the cities darkest crimes.
Tours begin at 17:30h in winter and 20:00h in summer – you’ll start in the light and it will get darker as you move into the night.
All tours in 2021 will be private tours for just you and your family and/or friends. All tours adhere to strict COVID-19 guidelines and maintain social distancing where required. From 2022 this tour will turn into a public tour running each weekend – all tours start at Grey’s Monument in the heart of the city and end by the river Tyne around 1.5 hours later.
We are super excited! Why? Firstly because we have the privilege to serve a fantastic part of the UK and get access to things not many do…
One of those things is access to all areas Liverpool! We operate some fabulous tour product here such as Liverpool Tour Company or Fab 4 Taxi Tours and have access to some of the fantastic venues and back-stage locations within the city.
But this announcement is about something slightly different. It is about the sights and sounds of the world-famous Liverpool Football Club, the magic of Anfield Stadium, the hair-raising moment when you hear 50,000 people sing “You’ll Never Walk Alone” and the sheer passion that the football club & lovers of LFC bring to the city.
We are proud to be a part of this magic at Anfiled and offer a wide range of products surrounding the football club: stadium tours, museum visits, guided walks around Anfield and Stanley Park, meet & greets with former players & Liverpool legends, a football match with a local supporters club and so much more.
However, the big reveal is that we now also offer Liverpool FC tickets to Liverpool FC for our corporate guests, incentive tours & team building events. Our partnership with the biggest names in our city of Liverpool is built on years of trust & working complimentary together.
We are extremely excited to be able to offer you official matchday tickets in corporate hospitality for you and your group or clients…Talk to us about your next incentive or corporate visit to Liverpool and include Liverpool FC tickets for an experience of a lifetime!
Experience North has not stood still during the COVID-19 pandemic of 2020/21. On the contrary, we have invested in our consumer facing brands, Liverpool Tour Company & Newcastle Tour Company, as well as focusing our attention to new opportunities within the regions we love to serve.
And with this, we’re thrilled to be starting this week with a fantastic announcement:
From Summer this year (2021), we’ll be bringing you Vox City Walks to the great city of Liverpool! We are partnering with the fantastic Vox GroupVox City to bring the concept of hop-on-hop-off walking tours to the city!
We are extremely excited to work with Vox Group and to bring bring this new concept of city exploration to the market in Marketing Liverpool!
We are teaming up with several local partners so watch this space for more announcements!
It has been a difficult & strange year for us all…
We have, aside from the financials, taken a highly positive approach to the pandemic.We have taken the time to change systems, build new relationships and partnerships, create new product and services as well as take an in-depth look at how we do things.
One major part has been to update & maintain our high health and safety procedures.
We are proud to now also be accredited by the World Travel & Tourism Council, the worldwide body for international travel & tourism as operating under “Safe Travels” guidelines.
This is in addition to our Visit England “Good To Go” accreditation!
It has been tough – we can’t deny that! But, we are ready! And we can’t wait to welcome our visitors back to Northern England and onto our fabulous tours and journeys very soon!
We have been given the Green Light by our official tourism authority Visit Britain & Visit England to restart all our tours & services for you!
We have gone through a rigorous process of creating new protocols, sanitation procedures & new health & safety details to keep you, our staff & suppliers safe.
We very much look forward to welcoming you all back to our beautiful North West, North East, North Wales & Scottish regions whenever you are ready!
Our new protocols to keep you healthy during our tours include:
flexible booking options
self-check checklist before you travel
full sanitisation/cleaning of all our vehicles used
social distancing rules
Visor equipment for our guides (to keep you safe but also be able to see the smiles on our guides’ faces)
complete staff & guide training to implement new protocols
The result is a sanitised attraction but certainly not a sanitised experience! You are here to enjoy our fabulous regions, discover new places & experience an authentic destination. We believe that our new introductions to hygiene/cleaning will allow you to enjoy your visit to the max.
Visit our site to discover what we can offer you on www.experiencenorthdmc.com!
We hope that all our friends, colleagues & clients past & present are remaining safe & healthy during the global Coronavirus (COVID-19) pandemic.
In the last months our small team have worked tirelessly in assisting our booked clients to make new arrangements. We would like to thank our clients who have shown both understanding and compassion as we have worked with you to reschedule your travel plans.
As of today, the UK is slowly reopening businesses, retail & some tourism sectors. We are back in our offices to take your enquiries & can’t wait to speak with you!
We politely ask that anyone who is scheduled to travel beyond the end of July 2020 to remain patient until we are in a position to contact you with further information on your booking arrangement. It is with great sadness that many of our clients are unable to take their trips as planned but we would like you to know that we look forward to welcoming you to Northern Britain as soon as this situation passes.
The safety & health of our guests are of paramount importance to us – we are implementing policies during all our tours & trips to keep you & our staff safe. As before, our focus is on quality and enriched experiences for you in an authentic and sustainable way. This position is strengthened by the outbreak in 2020 and, moving forward, plays an even stronger role in all tours we create for our customers. We are constantly updating our protocols following the health crisis in 2020 and will keep you informed throughout your enquiries and booking. Further information will follow.
We hope that all our friends, colleagues and clients past and present are staying safe and healthy following the rapid global developments with the Coronavirus (COVID-19) situation.
In the last weeks our small team have worked tirelessly in assisting our booked guests to make new arrangements and ensure safe rescheduling travel plans for the future. We would like to thank the vast majority of our guests who have shown both understanding and compassion as we have worked with you through extremely challenging and worrying times for everyone.
As of today (22 April 2020) the UK is still in lock-down; we are determined to uphold our service levels but we thank you for your patience if we take longer than usual to respond at this time.
We have now contacted all of our clients who were scheduled to travel throughout April & May 2020. We politely ask that anyone who is scheduled travel beyond the end of May 2020 to remain patient until we are in a position to contact you with further information on your booking.
It is with great sadness that many of our clients are unable to take their trips as planned but we would like you to know that we look forward to welcoming you to Northern Britain as soon as this situation passes.
For more information about the course please contact Paul Mullins on [email protected] or call 0151 334 84 29 / 07860 6810781
Experience North Ltd is offering fluent German speakers, passionate about travel, the opportunity to undertake workshops leading to paid work in the tourism industry in both Liverpool and Scotland.
A similar course ran in 2018 in Newcastle providing more German-speaking tour guides & managers to support the increase in German cruise visitors to the region. Anna Unger was one of them.
Anna has now lived in the UK for 12 years, a former tour guide in Munich, Anna is from Lake Constance in southern Germany. On arrival in the UK, Anna booked a private tour with one of the only German-speaking guides in North East England. Alex Jacobs had just completed his Blue Badge Guiding course and was setting up Northern Secrets Ltd at the time.
Now working alongside Paul Mullins as Experience North Ltd, in both the North West and North East as well as Scotland, Alex is looking to recruit more German-speaking guides & tour managers, just like Anna.
Why did the course appeal to you?
I’d worked as a guide in Germany and knew it was something I enjoyed, but it wasn’t easy to find a way into the industry in the UK. Training to be a Blue Badge Guide is quite expensive and there wasn’t going to be a course imminently, so I was very interested in training to work with cruise tourists when I heard about the Experience North Ltd series of workshops.
What did the course cover?
Everything you could need to know in terms of the basics was covered. There is essential theory, but it is also very practical. It really is learning on the job. The workshop has equipped me with the knowledge and tools to guide cruise passengers to many attractions and destinations. It is great as a refresher course for anyone who has guided in the past but also as an entry point into the tourism industry and guiding. A great way of testing out whether guiding is for you, before embarking on a course that requires much more personal investment, in terms of both time and money.
What did you expect to happen afterwards?
Alex was very honest about the expectations of work following the course. I was looking for flexible work that I could fit around my other commitments and I’ve been able to work approximately 100 days during my first year guiding for German tourists.
What kind of work have you undertaken?
Much of the work has been day trips for cruise passengers arriving at the Port of Tyne as well as mini-cruise groups of German guests arriving by DFDS ferry. Most of these trips go to Newcastle and Durham, but some have also taken me to Alnwick and Hadrian’s Wall. I’ve also hosted the guided Vera Tour, a partnership with Brit Movie Tours and Experience North Ltd, which take in more than 10 locations in North East England that feature in episodes of the iconic TV crime drama series
What has been your favourite experience guiding in North East England?
The Prosecco picnic that a 60th birthday party enjoyed on one of the Vera tours I hosted is a favourite. The whole coach thoroughly enjoyed themselves celebrating and singing alongside the party who came fully prepared in their own t-shirts, hats and food with fizz. Locals discovered so much about their own area, and overseas tourists certainly experienced the infamous northeast welcome.
What benefit has the course been to you?
Guiding is so much fun, it’s different every day and enables me to meet lots of new different people. As well as providing me with the opportunity to work flexibly in an industry and location that I love, it has also given me enough experience, confidence, skills and knowledge to go ahead and train to become a Blue Badge Guide (this should be, and hopefully successfully, completed by mid 2021). There is always a shortage of guides with additional language skills so I’d whole-heartedly encourage anyone who can speak fluent German and loves to talk to people and travel to think about taking advantage of these training opportunities.
Courses will run in Scotland and Liverpool in March 2020.
For more information about the course please contact Paul Mullins on [email protected] or call 0151 334 84 29 / 07860 6810781
We have launched a new training course leading to paid work for fluent German speakers to support the tourism industry in Scotland
Experience North Ltd is a Destination Management Company, working closely with tourist attractions and tour operators, looking for people who are fluent in German, including German nationals living in Scotland, to take part in a 5-day training program in March so they can help tour manage German tourist groups on extended trips around the region whilst they are in Scotland.
The 5-day course will take place from 12-15 March 2020 to prepare new tour managers for the forthcoming busy period in the tourism calendar. The workshop will include both theory-based sessions and practical training excursions. Once trained, these new tour managers will then work with Experience North Ltd to accompany German-speaking tour groups on extended tours across Scotland, to help them make the most out of their visit to Scotland.
Alex Jacobs, MD of Experience North Ltd said: “Scotland is hugely popular with German tour groups and demand outstrips capacity with regards to tour managers. The workshop is being created in direct response to the lack of German-speaking tour managers.
“Scotland has so much culture and heritage to offer visitors, but currently we just don’t have enough German speaking tour leaders to meet the demand. A tourist guide with a translator is an alternative for some tours, but not a solution to multi-day cultural holidays. We hope through specialist training we can increase the number of German-speaking tour leaders and further support tourism in Scotland” said Alex.
Alex himself is bi-lingual and has dual British and German nationality. He is a qualified Blue Badge Tourist Guide and has been bringing trips and tours to Northern England and Scotland from Europe since 2008.
“We are really looking to train outgoing people, who enjoy showing off where they live, talking in German with people and who are willing to learn and share their passion with visitors. It is also a great opportunity for someone looking to get started in the guiding and tourism industry. This could lead on to becoming a Blue Badge Guide or working in the wider industry in future.”
The training course will cost £195.00 and will run for 4 days and cover the following:
Best practice in tourist guiding / tour management
Specific training for coach tours
Training in theory & practice of the most popular routes
Edinburgh city tour (theory & practice)
Accommodation for 3 nights (BB) for anyone not local to the area
For more information about the workshop please contact Paul Mullins (email: [email protected] / 0151 334 84 29 / 07810 860 681